Frequently asked questions

What is ImageShield AI?

ImageShield AI combines tools for cleaning privacy-sensitive information from images with consent-first workflows for monitoring the online use of your likeness.

Is likeness monitoring active immediately?

Enrollment and consent are available immediately. Continuous discovery begins only when an approved monitoring provider is connected for your deployment. The app always shows the current provider state.

Can I monitor anyone?

No. You may enroll yourself and family members you are legally authorised to protect. A parent or legal guardian must attest authority for a minor.

Can ImageShield staff see my photos?

Access is limited by role and operational need. Uploaded files are private account data and are never sold. Infrastructure operators may process encrypted or access-controlled data only to deliver, secure, or support the service.

What happens when I withdraw biometric consent?

Monitoring is disabled for that person and active face enrollments are marked for destruction. Operational backups and legally required records follow the retention schedule in the privacy policy.

What do matches mean?

A match is a candidate that needs human review. Confidence and deepfake signals are evidence, not a claim that a person committed wrongdoing or that content is definitively synthetic.

How do payments work?

Image-processing tools use prepaid credits that do not expire. Monitoring subscriptions will appear only after recurring billing is connected; no subscription is silently started.

Can ImageShield remove content?

The app can prepare and track platform-specific reports. Removal decisions belong to the website or platform hosting the content, and outcomes cannot be guaranteed.